1. Scope; Who We Are
This Privacy Policy describes how A1 Business Experts LLC (d/b/a The Fundability Institute) ("Company," "we," "us," or "our") collects, uses, shares, and protects information in connection with https://thefundabilityinstitute.com/ (the "Site") and our related Services.
This Policy is intended to align with applicable Arkansas requirements (including the Arkansas Online Privacy Protection Act considerations where applicable) and general U.S. federal standards for online privacy and data security. This Policy does not address employee/applicant data or information collected offline except where expressly stated.
2. Information We Collect
We may collect the following categories of information:
A. Information you provide directly
- Identifiers and contact information: name, email address, phone number, mailing/billing address, organization name, and similar information.
- Account and program information: login credentials (stored in hashed/secured form where applicable), course progress, submissions, and communications with our team.
- Transaction information: items purchased, subscription status, invoices/receipts, and related purchase details.
B. Payment information Payments are processed by third-party payment processors (such as Stripe or PayPal). We generally do not store full credit/debit card numbers on our servers. Your payment information is handled according to the payment processor's policies.
C. Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, timestamps, referring/exit pages, and clickstream data.
- Cookies and similar technologies: we use cookies, pixels, and analytics tools to operate the Site, remember preferences, understand usage, and improve performance.
D. Information from third parties We may receive information from service providers, analytics vendors, advertising/marketing partners, and social media platforms if you interact with our pages or content, subject to their terms and your settings.
3. How We Use Your Information
We use information for purposes such as:
- Providing, operating, maintaining, and improving the Site and Services.
- Processing transactions, sending confirmations, invoices/receipts, and account notices.
- Responding to inquiries and providing customer support.
- Sending marketing communications (you may opt out as described below).
- Personalizing content and measuring marketing effectiveness.
- Detecting, preventing, and addressing fraud, security, or technical issues.
- Complying with legal obligations, enforcing agreements, and protecting rights, property, and safety.
4. Legal Bases / How We Process (General U.S. Standards)
Depending on context, we process information to: perform a contract (e.g., deliver Services you purchase), pursue legitimate business purposes (e.g., improve Services, prevent fraud), comply with legal obligations, and based on your consent where required (e.g., certain marketing preferences/cookie choices).
5. Cookies; Analytics; Do Not Track
You can control cookies through your browser settings and may be able to opt out of certain analytics/advertising features through vendor tools. Some Site features may not function properly if cookies are disabled. The Site may not respond to "Do Not Track" signals in a consistent manner because there is no uniform industry standard.
6. How We Share Information
We do not sell your personal information for money. We may share information:
- With service providers who help operate our business (e.g., hosting, email, CRM, customer support, analytics, payment processing) under confidentiality and/or data protection obligations.
- For legal and safety reasons if required by law, subpoena, court order, or to protect the rights, property, and safety of the Company, our users, or others.
- In connection with business transfers such as a merger, acquisition, financing, reorganization, or sale of assets, subject to standard confidentiality protections.
- With your direction/consent where you instruct us to share or where you affirmatively opt in.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, meet legal/accounting requirements, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary depending on the type of information and the purpose for which it is used.
9. Your Privacy Choices & Rights
A. Access, correction, deletion You may request access to, correction of, or deletion of certain personal information, subject to legal exceptions. To make a request, contact us at compliance@drfaye.com. We may need to verify your identity before fulfilling requests.
B. Marketing communications You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at compliance@drfaye.com. Even if you opt out of marketing, we may still send transactional or administrative messages.
C. Cookie controls You may adjust cookie settings in your browser and may have additional controls via any cookie banner or preference center implemented on the Site.
10. Children's Privacy
The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us at compliance@drfaye.com so we can take appropriate action.
11. Arkansas Notice; Contact
If you are an Arkansas resident and have questions about our privacy practices, contact us at:
- Company Name: A1 Business Experts LLC (d/b/a The Fundability Institute)
- Mailing Address: PO Box 251, Stuttgart, AR 72160
- Phone: 501-284-5916
- Email: compliance@drfaye.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected by an updated "Last Updated" date (or similar notice).